If you are having problems with checkout stalling please try and clear your browser cache and cookies.

It is a good idea to clear your cookies periodically. Most banks recomend clearing your cookies after doing online banking.

To clear your cookies:

On chrome go to "Clear Browsing Data..." in the Chrome menu.

Check or uncheck what you wish to clear. You will want to clear "Cookies and other site data" in particular.

In Firefox go to the "Firefox" menu > "Preferences" and select "Privacy and Security" in the left menu. Scoll unto you see "Cookies and Site Data" and click on "Clear Data..."

In Safari go to the "Safari" menu > "Preferences". Click on the "Privacy" menu and "Manage Website Data...". Here you will be able to "Clear all"

If you are still having problems please contact us at 1.800.463.8435